Mobility Disabilities

Every ship in the Celebrity fleet was designed with your every need in mind. You'll find wide, spacious corridors, to allow 180° turns for wheelchairs. Most decks are accessible through automatic doors, and all public rooms feature entrances with gradual inclines.

We provide complimentary wheelchair assistance for embarkation and disembarkation only.

If you would like to have a wheelchair during the cruise, we have a limited supply of wheelchairs available on our ships. Please contact our Access Department if you would like to make a reservation for a wheelchair.


Special Needs at Sea

Phone: 1800 754 500 (AUS) / 0800 102 123 (NZ)
Fax: 02 8065 3564

You may bring and used wheelchairs, mobility scooters and other assistive devices onboard our ships. Due to safety regulations, Segways may not be used onboard.

Assistive devices including mobility scooters must be stored and recharged in your stateroom so fire doors, corridors and elevator lobbies are kept clear for emergency evacuation. When parked throughout the ship, they must be parked out of the way to allow safe and easy access by other guests and crewmembers.

Assistive devices should fit through a standard stateroom entry doorway which is at least 23 inches wide. We offer accessible staterooms which have wider doors which are at least 32 inches wide and may accommodate larger devices. If you have an assistive device larger than 32 inches wide, please contact our Access Department for assistance.

Note: Crewmembers are not permitted to lift assistive devices.



Service Animals are welcome onboard all ships except those sailing to the United Kingdom (UK) due to DEFRA regulations.


Services Provided:

*On Solstice-class ships and Celebrity Century only

For additional information, contact 1800 754 500(AUS) / 0800 102 123 (NZ), send an e-mail to, or have your Travel Agent contact us.