Excellent Service

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Personalised Service

Maybe it's the fact that you're greeted by name. Perhaps it's because you merely mentioned a favourite dessert and it appears after dinner without asking. As you cool off with chilled towels upon return from a shore excursion, you just know something is different aboard Celebrity.

With one staff member for nearly every two guests, Celebrity's personal service anticipates your every need. Unobtrusively. Intuitively. So you'll feel restored and relaxed-effortlessly. In your stateroom, outside by the pool, in the AquaSpa®, anywhere at all, at anytime, our onboard family goes the extra mile to ensure every aspect of your cruise turns out just the way you want it.

Combining traditional European hospitality and warm engaging service, Celebrity's service is consistently top-rated by experts such as Condé Nast Traveler.

Here are a few special ways we will help create a cruise holiday to revive, relax and rejuvenate you.

Butler Service in All Suites

Celebrity offers European-style butler service to guests in all suites. Enjoy assistance with packing and unpacking. Savour a full breakfast, lunch and dinner in-suite, if you choose. Take afternoon tea and nibble evening hors d'oeuvres. Sip complimentary espresso & cappuccino from your balcony. Put the finishing touch on your look with our shoeshine service. Relax with your favourite board game - delivered on request. Service designed to take pampering to new heights by covering all the details.

Extend Your Stay

This optional program allows you to extend your cruise vacation, remain onboard and enjoy some of the ship services until 90 minutes prior to the ship's next departure. Complimentary breakfast and lunch in Bistro on Five, non-alcoholic drinks from Café al Bacio, first-run movies, access to the pool, fitness centre and select spa services plus lockers in the spa changing room. You'll even have an extra hour in your stateroom. Enroll at the Guest Relations Desk onboard. $59 per adult, $29.50 for children ages 3-12, free for children under 3. Credit cards accepted all day for bar and spa purchases. Available on all European sailings.

Luggage Valet

Luggage Valet is a service we offer to help make your return travels as carefree as your cruise. The last evening onboard, you can receive your airline boarding passes, luggage tags and baggage claim checks. On the last night of your cruise, simply place your checked bags outside your door. We'll take care of the rest. From our ship, to the airport, to your final destination airport - your luggage will be taken care of. And you won't wait in line at the airport for your boarding passes, because you'll already have them. Hassle-free travel.